Return & Refund Policy (30 Days Cash Back Guarantee)

At Nxtxgen Shilajit, customer satisfaction is our top priority. We proudly offer a 30 Days Cash Back Guarantee to ensure you shop with confidence.

1. 30 Days Money Back Guarantee

If you are not satisfied with your purchase, you may request a return within 30 days of delivery for a full refund.

2. Eligibility for Return

To qualify for a return:

• Product must be returned within 30 days
• Product should not be completely consumed
• Original packaging is preferred

3. Non-Eligible Cases

Returns may not be accepted if:

• Product is fully used
• Request is made after 30 days
• Product is damaged due to misuse

4. Return Process

To initiate a return:

• Contact our support team via WhatsApp or email
• Share your order number and reason for return
• Our team will guide you through the process

5. Refund Process

• Once we receive and inspect the product, your refund will be processed
• Refunds are issued via the original payment method or bank transfer
• Processing time: 5–7 working days

6. Exchange Option

If you prefer, you can request an exchange instead of a refund.

7. Shipping Costs

• Customers may be responsible for return shipping charges unless the product is defective or incorrect

We believe in the quality of our product and stand behind it with our risk-free 30-day guarantee.