Privacy Policy

At Nxtxgen Shilajit, we value your privacy and are committed to protecting your personal information.

1. Information We Collect

We may collect:

  • Name, phone number, email address
  • Shipping and billing address
  • Payment details (securely processed)

2. How We Use Your Information

Your information is used to:

  • Process orders
  • Improve customer experience
  • Send updates and promotions

3. Data Protection

We implement security measures to protect your data. However, no online transmission is 100% secure.

4. Third-Party Sharing

We do not sell or rent your personal data. Information may only be shared with trusted partners (courier/payment services) to complete your order.

5. Cookies

Our website may use cookies to enhance user experience and track website performance.

6. Your Rights

You can request to update or delete your personal data by contacting us.

Return Policy

We offer a customer-friendly return policy to ensure your satisfaction.

1. Eligibility for Returns

  • Returns are accepted within 7 days of delivery
  • Product must be unused and in original packaging

2. Non-Returnable Items

  • Opened or used products
  • Damaged items due to misuse

3. Return Process

To initiate a return:

  • Contact our support team
  • Provide order details and reason for return

4. Refund Policy

  • Refunds will be processed after product inspection
  • Refund method will match original payment method

5. Exchange Option

Customers may request a product exchange instead of a refund.